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Data Protection

The protection of your privacy is of the utmost importance to us. That is why compliance with the statutory provisions on data protection is a matter of course for us. In addition, it is important to us that you always know when we store which data and how we use it.

We assure you that your data will be treated confidentially in accordance with the applicable data protection regulations.

 

Controller

1. The controller responsible for data processing is:

 

oneConcepts GmbH
Damm 9–19
25421 Pinneberg
Germany

Phone: +49 162 8874 587
Email: info@oneconcepts.de

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2. Data Protection Officer

Marc Steenbergen
Blaak 16
C3011 TA Rotterdam
Email: ms@touchincentive.com

 

Provision of the Website and Creation of Log Files

1. scope of data processing

Every access to our website and every retrieval of a file stored on this website is logged in order to enable the use of the website. The following are logged

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  • Name of the page accessed

  • Date and time of access,

  • amount of data transferred,

  • Duration of the visit,

  • Notification of successful retrieval,

  • requesting domain,

  • IP address,

  • browser used and

  • operating system used.


In addition, the device type (desktop, tablet, smartphone, etc.), the device brand and the corresponding model are recorded.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.2. legal basis


2. legal basis
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f GDPR.

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3. purpose
Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.
This purpose also constitutes our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.

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4 Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. The data stored in the log files will be deleted after 30 days at the latest.

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5. possibility of objection and removal
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. It is therefore not possible to object to this.

 

Use of Cookies

1. scope of data processing

Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Session cookies store information that is used during your current visit to the site.

We only use a so-called session cookie in our store, in which only a unique session identification number is stored. We do not store any other information.

 

2. legal basis
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.

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3. purpose
With the help of session cookies, we ensure that you can add products to your shopping cart in our store and leave the shopping cart to visit other pages of our store without losing the reserved titles. A purchase in our store is not possible without the use of this cookie.
We do not use the user data collected by technically necessary cookies to create user profiles or to provide visitors to our pages with advertising. The information generated by the cookies about your use of this website is not passed on to third parties.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.

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4. duration of storage, objection and removal options
The session cookie of our store is automatically deleted when you close your browser.
In general, cookies are stored on your computer and transmitted from it to our website. As a user, you therefore have full control over the use of cookies. You have the option of preventing the use of cookies. To do this, you must change the corresponding settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, not all functions of the website can be used to their full extent.

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Newsletter

1. Scope of data processing

You can subscribe to free newsletters on our website. When you register for the newsletter, the data from the input screen is transmitted to us.
 

The following data is collected:

  • Full Name

  • E-Mail Address

  • IP address of the accessing computer

  • Date and time of registration
     

We use the so-called double opt-in procedure to ensure that the newsletter is sent by mutual agreement. This involves the potential recipient being added to a mailing list. The user then receives a confirmation e-mail to confirm the registration in a legally secure manner. The address will only be actively added to the mailing list if confirmation is given.

 

2. Legal basis
The legal basis for the processing of the data after your registration for the newsletter is Art. 6 para. 1 lit. b GDPR. Registration is deemed to be consent within the meaning of Section 7 (2) No. 3 UWG.

 

3. Purpose

The e-mail address, registration date and IP address are processed in order to manage subscriptions and unsubscriptions to newsletters. The e-mail address is used to deliver the newsletter after a registration for a newsletter.

 

4. Categories of recipients

We use the services of the provider as a processor to provide the newsletter service. The service provider is prohibited from using your data for purposes other than sending newsletters.

You can find further information here: https://www.brevo.com/de/legal/privacypolicy/

 

5. Duration of storage
The e-mail address and registration date will be stored until the subscription to the newsletter is terminated. If there are several newsletter subscriptions for the same address, the e-mail address and the registration data for the existing subscriptions will remain stored until these are also terminated.

 

6. Possibility of objection and removal
You can cancel your subscription to the newsletter at any time or revoke your consent with effect for the future, e.g. via the “Unsubscribe” link in the newsletter.

 

Contact forms and e-mail contact

1. Scope of data processing

There are various contact forms on our website that can be used to contact us electronically. If you make use of this option, the data entered

  • data entered in the input mask will be

transmitted to us and stored.

The following data is also stored when the message is sent:

  • IP address of the user

  • Date and time

  • Full Name

  • E-Mail address

  • Content of the message

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.

 

2. Legal basis

The legal basis for the processing of data transmitted by using our contact forms or sending an email is Art. 6 para. 1 lit. f GDPR. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. In cases in which you have given us your consent, the legal basis for the disclosure of your data is Art. 6 para. 1 lit. a GDPR.
 

3. Purpose

The processing of the personal data from the input masks and the establishment of contact by e-mail serves to process the establishment of contact.
The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

 

4. Categories of recipients

If you have given your consent, we will forward your data to companies and supervisory authorities.

 

5. Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective communication with the user has ended. Communication is deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after 30 days at the latest.

 

6. Possibility of objection and removal

If you contact us, you can object to your personal data being stored or passed on to others at any time.
You can revoke your consent with effect for the future, e.g. by e-mail. The data will then be deleted immediately.
If you have given us your consent to pass on your data, you have the right to revoke your declaration at any time with effect for the future.
You can send your objection or withdrawal of consent to the following address: info@oneconcepts.de.

 

Links to social networks / messengers

Some pages of our website may contain link buttons or share buttons to various social networks and messenger services. These buttons are links created by us and do not lead to any data being passed on to external providers during your visit to our site. We do not use social plugins that already contain the code of the respective external service on our pages. Only when you click on one of the buttons will a connection be established to the servers of the respective provider and data such as your IP address will be transmitted.

 

Web analysis by provider

1. Scope of the data processing

We use the software tool Google Analytics, Google Search Console and Dealfront on our website to analyze the surfing behavior of our users. When individual pages of our website are accessed, the following data is stored:

  • 3 bytes of the IP address of the user's accessing system

  • the website accessed

  • the website from which the user accessed the website (referrer)

  • the subpages that are accessed from the accessed website

  • the time spent on the website

  • the frequency with which the website is accessed

The software runs exclusively on the servers of our website. This data is only stored there. The data is not passed on to third parties. The software is set so that the IP addresses are not stored in full, but the last byte of the IP address is masked (e.g.: 192.168.134.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.

 

2. Legal basis

The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. f GDPR.

 

3. Purpose of the data processing
The processing of this personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes also constitute our legitimate interest in processing the data in accordance with Art. 6 para. 1 lit. f GDPR. By anonymizing the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

 

4. Possibility of objection and removal
We offer our users the option of opting out of the analysis process on our website. To do this, you must follow the corresponding link. In this way, a cookie is set on your system that signals our system not to store the user's data. If you delete the corresponding cookie from your own system in the meantime, you must set the opt-out cookie again.

 

Making contact by telephone

1. Scope of data processing

When you contact us by telephone, we collect the following data:

  • Name

  • Address

  • Telephone number

  • E-Mail Address

  • Details of the request (topic, time, employee:in call center)

  • Description of your request

  • Order number

Should it be necessary to pass on personal data in individual cases, we will ask for your express consent before doing so.

 

2. Legal basis

The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. b GDPR. In cases where you have given us your consent, the legal basis for the disclosure of your data is Art. 6 para. 1 sentence 1 lit. a GDPR.

 

3. Purpose

We use the data collected to fulfill your request and to ensure that we send you a product and collect the fee for it. The transfer of pseudonymized data takes place in order to adapt our offers to changing needs, to identify structural problems and to make them visible.

 

4. Categories of recipients

We may forward your data to contracted service providers.

 

5. Duration of storage

The data is deleted from our internal systems as soon as it is no longer required to achieve the purpose for which it was collected.
In the case of a contract for the purchase of a product, the storage of your data is initially necessary for its execution. Even after termination of the contract, contractual or legal obligations may prevent the deletion of the contractual partner's personal data. We are subject to retention periods under commercial and tax law, which are six and ten years respectively. In addition, statutory limitation periods must be observed, which are generally three years.

 

6. Right of objection and removal
If you have given us your consent to pass on your data, you have the right to revoke your declaration at any time with effect for the future. You can send your objection or withdrawal of consent to the following address: info@oneconcepts.de.

 

Competitions, awards

1. Scope of data processing

We collect and process personal data in the context of competitions and awards (e.g. prize competitions).
In detail, this involves the following:

  • Names

  • address

  • e-mail address

  • Age of minors, if applicable

  • Details from the entry form

  • Photo or film recordings of the respective winners

By participating, you consent to

  • the production of images or film recordings of your person and

  • their publication or broadcast in the media intended for reporting as well as in our own publications or on our website for a period of three years.

Should it be necessary to pass on personal data in individual cases, we will ask for your express consent beforehand.

 

2. Legal basis

The legal basis for data processing to carry out the competition is Art. 6 para. 1 lit. f GDPR. In the case of the use of award-winning entries, the data is processed in accordance with Art. 6 para. 1 lit. b GDPR. The legal basis for the production and publication of the recordings is your consent, for the production pursuant to Art. 6 para. 1 lit. a GDPR and for the publication pursuant to Section 22 of the German Art Copyright Act (KUG). In cases in which you have given us your consent, the legal basis for the disclosure of your data is Art. 6 para. 1 lit. a GDPR.

 

3. Purpose

We use the data collected to carry out the competition and to communicate with you. This is also our legitimate interest in processing the data. We may need the data to establish and execute a contract of use.
The photographs or film recordings are made for the purpose of publication or broadcast in the media intended for reporting as well as in Verbraucherzentrale Nordrhein-Westfalen e. V.'s own publications, e.g. annual reports or its website.

 

4. Categories of recipients

Depending on the competition, we may also forward your data to third parties as members of the appointed jury.

 

5. Dauer der Speicherung

The data is deleted from our internal systems as soon as it is no longer required to achieve the purpose for which it was collected. In the case of a competition, this is the case when it has been completed. In the case of a contract for the use of a prize-winning entry, the storage of your data is necessary for its execution. Even after termination of the contract, contractual or legal obligations may prevent the deletion of the contractual partner's personal data. We are subject to retention periods under commercial and tax law, which are six and ten years respectively.

The photographs or film recordings are generally no longer required three years after their production at the latest.

 

6. Possibility of objection and removal

You can object to the use of your personal data for the purposes of the competition. Participation in the competition is then no longer possible.
You can revoke your consent to the production of images or film recordings of your person at any time with effect for the future. Withdrawal of your consent to the publication of images or film recordings of your person is only possible in exceptional cases for good cause.
If you have given us your consent to pass on your data, you have the right to revoke your declaration at any time with effect for the future.
You can send your objection or revocation of a declaration of consent to info@oneconcepts.de.

 

Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller

  • Right to information in accordance with Art. 15 GDPR (restrictions possible in accordance with Section 34 of the Federal Data Protection Act (BDSG))

  • Right to rectification in accordance with Art. 16 GDPR

  • Right to erasure in accordance with Art. 17 GDPR (restrictions possible in accordance with Section 35 BDSG)

  • Right to restriction of processing in accordance with Art. 18 GDPR

  • Right to object in accordance with Art. 21 GDPR

  • Right to data portability in accordance with Art. 20 GDPR

  • Right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR in conjunction with Section 19 BDSG

If you have given us your consent to process your personal data, you have the right to withdraw your consent at any time with effect for the future.

 

 

Notice according to § 36 Consumer Dispute Settlement Act (VSBG)

We do not participate in dispute resolution proceedings before a consumer arbitration board. However, the law on alternative dispute resolution in consumer matters requires that we nevertheless refer you to a consumer arbitration board responsible for you: Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e. V., Straßburger Str. 8 , 77694 Kehl am Rhein. https://www.verbraucher-schlichter.de
E-mail: info@oneconcepts.de

 

DISCLAIMER FOR EXTERNAL LINKS

 

Where the Touch oneConcepts website contains links to other sites on the Internet, Touch oneConcepts expressly declares that it has no influence whatsoever on the design and content of the linked sites. Therefore, Touch oneConcepts hereby expressly distances itself from all content of all linked third-party sites. This declaration applies to all links displayed and to all contents of the pages to which links lead

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